Refund policy
Last updated November 2026
Draft under legal review. The final text will be published here before Camponia accepts payments.
- Annual plans: cancel within 15 days of your first payment for a full refund. After that, there is no refund and your school keeps access until the end of the paid year.
- Monthly plans: no refunds; access continues until the end of the month you paid for.
- Credit packs: unused packs can be refunded within 7 days of purchase.
- Services (data migration, training): refundable in full until the work is scheduled to start.
Refunds go back to the original payment method and are recorded with a GST credit note. Write to [email protected].